Privacy Policy | Peeptoon

Effective Date: April 20, 2025
Company: Peeptoon Private Limited

Welcome to Peeptoon ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, mobile app, or any services provided by Peeptoon.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Name, mobile number, email address
Shipping addresses (pickup & delivery)
Government IDs (if required for verification)
Payment details (only through secure third-party gateways)

b. Usage Data

Browsing data, interaction logs, IP address, device information
App activity, order history, and customer support records

c. Location Data

For pickup and delivery coordination and showing location-based offers

2. How We Use Your Information

We use your data to:

Process and fulfill your shipments
Provide real-time tracking and delivery updates
Communicate with you via WhatsApp, email, or in-app notifications
Improve our services, offers, and user experience
Comply with legal obligations

3. Sharing of Information

We never sell your data. However, we may share your information with:

Courier partners (like DTDC, Ekart, Delhivery, etc.) for shipping purposes
Government or law enforcement agencies when legally required
Technology partners (for app functionality, payment processing, etc.)

All third-party services adhere to strict data protection standards.

4. Data Retention

We keep your data only as long as necessary for operational and legal purposes. You can request deletion of your personal data by contacting us.

5. Your Privacy Rights

You can:

Request a copy of your personal data
Correct or update your data
Ask us to delete your account and associated data

To exercise your rights, contact us via:
📩 help@peeptoon.com
📱 WhatsApp us

6. Security

Your data is protected using encryption, firewalls, and secured servers. However, no digital transmission is 100% secure — so please share sensitive data responsibly.

7. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal data from minors.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We recommend reviewing this policy regularly.

9. Contact Us

If you have questions or concerns about this policy or your data, contact:

Peeptoon Private Limited
📍 Based in India | PAN India + International Shipping
📞 +91-8787 594 163
🌐 www.peeptoon.com